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I've lost my account or profile, how do I get it back?
Account & Profiles
I opened a Wagon, Cosmetics Wardrobe or a reward chest, but did not receive my items!
Hot Topics and Known Issues
How can I play on all of my devices? Can I play with the same account on both Android and iOS?
Account & Profiles
Journey
Game Play
I want a refund for my purchase. How do I do this?
Purchases and the in-game shop
How can I play on all of my devices? Can I play with the same account on both Android and iOS?
Hot Topics and Known Issues
