If the “Connected” buttons in the the in-game ‘Settings’ menu do not remain green and say “Connected” please follow the steps below:
Android
Completely shut down the Battle Legion app
Restart the whole device
Open the Play Store
Search for “Google Play Games” and install/update it
Note that Google Play Games might not be available if the Google account has Family restrictions
Start Google Play Games and make sure that it logs into your Google account
Start Battle Legion and linking to Google will now work
iOS
There is an issue currently preventing new links to Apple. The steps below will not help in this current situation. We are working with Apple to resolve this situation and will have an update as soon as possible. If possible, please link to Facebook. If Facebook is not an option for you, please try not to uninstall the game until you have received the update and been able to link to your Apple account.
Restart the whole device and try linking
Did this help? If not, continue with the next step
Uninstall Battle Legion
Restart the device
Reinstall Battle Legion
Did this help? If not, continue with the next step
Sign out and back into your Apple account on the device
Start Battle Legion and link the account in the in-game Settings menu
If the steps above did not help, please get in touch with Apple’s support team https://support.apple.com/
Search for the Facebook app in the Play or App Store
Install or update as needed
Start the Facebook app and sign into your Facebook account
Start Battle Legion and link the account in the in-game Settings menu
Don’t hesitate to get in touch with Player Support, if the steps for Android, iOS or Facebook did not help. To initiate a conversation with Player Support, use the speech bubble at the top right of this screen.
